Question 1

What is GigSafe and how does it work?

Accepted Answer

GigSafe is a trustless freelance escrow platform built on Solana. Clients deposit USDC into a non-custodial smart contract, freelancers complete milestone-based work, and funds release automatically upon approval. If disputes arise, AI analyzes evidence and splits funds fairly. The protocol charges 0.5% — versus 20% on Upwork.

Question 2

How much does GigSafe charge?

Accepted Answer

GigSafe charges 0.5% per transaction. By comparison, Upwork charges 10–20% and Fiverr charges 20%. On a $5,000 project, GigSafe costs $25 versus $750–$1,000 on traditional platforms.

Question 3

How does GigSafe's AI dispute resolution work?

Accepted Answer

When either party raises a dispute, both submit text evidence. GigSafe's AI (powered by Llama 3.3 70B via Groq) analyzes the evidence, milestone completion, and communication history, then recommends a percentage split of the escrowed funds. Either party can accept the ruling, which executes automatically on-chain within minutes.

Question 4

Is GigSafe non-custodial? Who holds the funds?

Accepted Answer

GigSafe is fully non-custodial. Funds are held in Program Derived Accounts (PDAs) on Solana — smart contracts that no single party controls. GigSafe, the client, and the freelancer cannot unilaterally access the escrow. Funds only move when both parties agree or a dispute is formally resolved.

Question 5

What tokens does GigSafe support?

Accepted Answer

GigSafe currently supports USDC on Solana devnet, with mainnet USDC integration planned. USDC provides stable, dollar-pegged payments so freelancers aren't exposed to crypto price volatility. SOL native support is on the roadmap.

Question 6

How is GigSafe different from Upwork or Fiverr?

Accepted Answer

GigSafe differs in four key ways: (1) 0.5% fee vs. 10–20% on Upwork and 20% on Fiverr; (2) instant USDC payouts vs. 7–14 day wait; (3) funds held in non-custodial blockchain escrow, not a company's bank account; (4) AI dispute resolution in minutes, not weeks of manual review.

Question 7

Can I cancel a gig and get a refund?

Accepted Answer

Clients can cancel a gig and receive a full refund of escrowed funds as long as no freelancer has accepted the gig yet. Once a freelancer accepts, cancellation requires mutual agreement or dispute resolution. This protects freelancers from clients who cancel after work begins.

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